As its name suggest, get in there “Quickly” and get the crap of this place!
“I’ll have the almond tea, no finger nails please!”
Me calling Quickly’s today.
“Just wanted to let you know, yesterday night I had a drink. Your boss was sitting in a table with his friend. She was clipping her finger nails. Tell him it made me very uncomfortable.”
“Snap, popple, and crack.” This is meant for the sounds of a delicious bowl of cereal, and not someone clipping their nails.
After a fascinating display of bank shots and quick steals at evening basketball, I trekked over to Quickly’s with my teammate.
There are not much options in the Sunset.
As my friend (J) mesmerized me with his adventurous account through Thailand. The poverty, the girls he had met, the vibrant scene of life. Then,
“Snap.”
“Jerry, is she clipping her finger nails?”
I was outraged. One thing I hate is unsanitary conditions.
While drinking my almond tea to replenish my thirst and soothe my soul, the clipping sound of finger nails had simply crushed my mood and ambiance.
More to rant about.
Often times, the manager has a stone cold faced expression.
No “thank you” and not a hint of gracious “smile.”
4 Top Tips to Increase Business without spending a Dime
4) Train your staff to ask for the name of your customers during their order. They do this at Jamba juice and Pinkberry. This means you care.
3) Ask the customer for feedback. “What is your favorite drink?” “How can we improve your experience?” “How was your weekend?”
2) I am an immigrant from Hong Kong. I understand that English may be an obstacle. But, mom ‘n pops need to understand that this is a not a food business, but HOSPITALITY. If the owners or workers don’t speak English, use body language. Smile, throw out some wacky two finger peace sign. Create some fun energy.
1) Leave your nail clipper at home!
Key to increase business = make your customers feel special
In return, this generates great word of mouth marketing.
As a well mannered person myself, these Chinese mom ‘n pops don’t help increase our profile.
Truth. In this economy, “YOU” the customer are king. “YOU” only have a rather short weekend to enjoy yourself.
My job, tell you places to AVOID so that you can save your money and avoid the chance of a finger nail spiking your drink or poking your eye ball.
“Quickly go in for cheap drink special, quickly dash out.”
What’s this world coming to? Finger(s) in your bowl of pho or nail clippings in your drink?! I totally agree that restaurants/cafes have to try harder and be nicer to their customers, especially during these economically challenging times. I’ve definitely noticed the attitude change (for the better) at retail establishments, but not so much at restaurants.